Yes. We provide 24/7 support via our ticket system in the customer dashboard. In addition, our knowledge base offers helpful guides. For quick assistance, you can also reach us through live support and our Discord server.

Yes. Our game servers run on reliable infrastructure and are available 24/7. Continuous monitoring ensures high availability and stable performance.

Your game server is automatically deployed and usually ready within a few minutes after ordering, allowing you to start immediately.

Yes. You have full control over your game server and can manage mods, plugins, and custom settings at any time, depending on the game.

Absolutely. You can adjust your server resources at any time, whether you need more performance or want to scale down easily through the web interface.

Our servers are currently hosted in Nuremberg, Frankfurt, and Austria, ensuring low latency and stable connections across the region.

Yes. You can create and manage backups yourself at any time via the web interface, giving you full control over your data.

Yes. All our game servers include DDoS protection up to 3.2 Tbit/s by default. This ensures your servers remain stable, online, and protected even during large-scale attacks at no extra cost.